Category: Patient Loyalty

Don’t Drop the Ball, Drop a Voicemail Message Instead

What is a Voicemail Drop? At its simplest, voicemail dropping is literally ‘dropping’ a pre-recorded message into someone’s voicemail inbox. Their phone doesn’t ring, but they do get a notification that they have a new message. Why Use It? It’s effective. While it’s easy to ignore or decline a...
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Is a Review the Key to Patient Loyalty?

Do you have an automated process that sends out a customer satisfaction survey or the ability for patients to make one click to leave a review? If you don’t you are MISSING out!...
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